Do you have a Membership Program?
Yes! You can join our amazing membership program for just $10 a month! This gives you exclusive access to discounted credit packages. You also get a 10% discount when you complete a booking for [...]
Are pets allowed?
We are able to accommodate service animals. Other than that, our facility (as well as the building we are located in) does not allow pets on site.
Do you have any accessibility information?
For our games and experiences, most content does require the use of at least one arm/wrist/hand in order to make selections, but we do have games with low sensory output, and that require little [...]
Are there any restrictions to your multi-person memberships?
For multi-person memberships such as “Levelup Membership x4”, all members should be related or are from the same family.
How do I cancel my membership?
You can cancel your membership by logging into the member portal. You can also send a cancellation request info@levelupreality.ca. Please note that the cancellation is effective immediately and [...]
